Guest Service Agent

?? Job Opportunity: Guest Service Agent (GSA) at Naama Beach Villas & Spa Fujairah ??Naama Beach Villas & Spa, a luxurious beachfront resort in Fujairah, is looking for an enthusiastic Guest Service Agent (GSA) to provide excellent customer service and ensure guest satisfaction.Location: Naama Beach Villas & Spa, Fujairah, UAE Key Responsibilities: Greet and assist guests with a warm, professional demeanor Handle guest check-in/check-out and ensure smooth operational procedures Respond to guest inquiries and resolve any issues efficiently Collaborate with various departments to ensure a seamless guest experience Provide information on resort facilities, activities, and services Requirements: Fluency in Russian and/or Arabic (preferred)Previous experience in guest services, preferably in a hotel or resort Strong communication and interpersonal skills Ability to multitask and work in a fast-paced environment Guest-oriented with a friendly and professional attitude Ability to handle challenging situations with a calm and solution-focused approach What We Offer: Competitive salary and service charge Accommodation and meals provided Health insurance Opportunities for career growth and development in a luxury environment Naama Beach Villas & Spa is committed to offering our guests a world-class experience. If you have a passion for hospitality and providing excellent guest service, wed love to hear from you! #J-18808-Ljbffr