Application Specialist RCM

The Application Specialist will use their healthcare, business and Inter Systems product knowledge to ensure that we contract and implement Inter Systems products in a successful, standard and timely manner. The Application Specialist will become an “expert” in Billing/ Healthcare Revenue Cycle Management & Claims resource for customers and will be expected to understand the customer process, assess solution best fit and advise the customer how to best implement the standard solution as early as possible. Advise the customer on driving maximum benefits from the solution, whilst keeping customer specific work to an absolute minimum and liaise with various areas of the business on these accordingly. It is therefore essential, that they keep up to date with new product developments as they become available through the normal product release cycle. The Application Specialist must be available to visit customer sites and may be assigned to projects that require regular travel with the possibility of spending up to 5 days away from home each week.The Application Specialist will act in accordance with the latest version of the Inter Systems ARIES Customer Engagement Methodology, which will be modified from time to time as part of our ongoing culture of continuous improvement. The Application Specialist will undertake the following: Essential Excellent communication skills and experience of conducting customer training, workshops and/or presentations Excellent consultative skills ability to articulate and communicate ideas Experience interacting directly with customers, including clinicians, and confidently delivering strong messaging At least 3 years’ experience working in healthcare and a good understanding of administrative and/or clinical processes/ Billing RCMExperience implementing software solutions Experience contributing to a multi-disciplined team Experience with writing functional documents Experience of business process mapping Knowledge of Information Systems Proficiency in English University degree Desirable Experience in communicating with key stakeholders at various levels within healthcare organisations which may be government/public and/or private sector businesses Experience with EMR systems Exposure to IT services in a customer-facing setting Previous experience as an Application or Configuration Specialist Previous experience of change management Good computer skills Experience conducting software testing About Inter Systems Inter Systems, a creative data technology provider, delivers a unified foundation for next-generation applications for healthcare, finance, manufacturing, and supply chain customers in more than 80 countries. Our data platforms solve interoperability, speed, and scalability problems for large organizations around the globe to unlock the power of data and allow people to perceive data in imaginative ways. Established in 1978, Inter Systems is committed to excellence through its 24×7 support for customers and partners around the world. Privately held and headquartered in Boston, Massachusetts, Inter Systems has 38 offices in 28 countries worldwide. For more information, please visit Inter Systems.com.Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Software Development #J-18808-Ljbffr