Service Technician (JIMMY)

Job Responsibilities: Diagnose & repair vacuum cleaners, washers, hair dryers & small domestic appliances.Identify faulty components & replace or repair them as needed.Maintain proper documentation of repairs, including parts used & time taken for repair.Provide technical support & guidance to customers regarding appliance usage & care.Stay updated with the latest repair techniques and advancements in appliance technologies.Ensure compliance with company service standards and safety protocols.Workspace organization & ensure tools are well maintained.Assist in training new & junior technicians.Handle customer complaints and provide appropriate solutions and alternatives within the time limit as per company policy & standard.Monitor service parts & proactively inform the supervisor or Line Manager when the stock is at a minimum level.Desired Candidate Profile: Bachelors / Diploma in Electrical / Electronic Engineering.Established work experience in appliance stores.Proven experience in repairing small home appliances (vacuum cleaners, washers, hair dryers, etc.).Strong understanding of electrical circuits, mechanical components & troubleshooting techniques.Hands-on experience with diagnostic tools & repair equipment.Good communication skills to interact with customers & to provide technical support.Ability to read and interpret technical manuals & schematics. #J-18808-Ljbffr