Officer - Customer Service - Claims

An Insurance Claims Specialist is responsible for managing insurance claims related to motor and various non-motor risks such as property, liability, engineering, workmen’s compensation and other specialized insurance products. Eligibility Criteria : Process and evaluate Motor/ Non-motor insurance claims in a timely manner. Liaise with claims adjusters, underwriters, and assessors to ensure the legitimacy of claims. Coordinate inspections, assessments, and investigations to evaluate claim validity. Communicate with clients regarding claim status and guide them through the process. Customer Support: Handle inquiries from clients regarding motor/non-motor insurance claims. Provide claims assistance including documentation. Build strong relationships with clients to ensure long-term retention and satisfaction. Compliance: Ensure that all motor/non-motor claims processes comply with legal and regulatory requirements. Stay updated on relevant legislation, market trends, and insurance regulations. #J-18808-Ljbffr