Head Of Holiday Homes

Operational Management: Oversee the daily operations of the holiday homes portfolio, including guest check-ins/outs, property maintenance, and housekeeping coordination. Guest Experience: Deliver exceptional guest service by ensuring timely communication, resolving issues, and maintaining high customer satisfaction. Property Maintenance: Work with maintenance and cleaning teams to ensure all properties meet quality, safety, and cleanliness standards. Revenue & Occupancy Management: Optimize pricing and occupancy rates through strategic revenue management and performance analysis. Business Development: Proactively seek out and secure new business opportunities by identifying and acquiring new holiday homes to grow the portfolio. Build and maintain strong relationships with property owners and investors. Marketing & Sales: Collaborate with the marketing team to promote properties, manage online listings, and enhance visibility across platforms like Airbnb, Booking.com, etc. Financial Oversight: Prepare and manage budgets, monitor expenses, and ensure profitability for the holiday homes division. Compliance: Ensure all properties comply with Dubai Tourism regulations and other relevant standards. Team Leadership: Lead, mentor, and motivate a team of guest service agents, cleaners, and maintenance staff to ensure seamless operations and exceptional service. Qualifications Education: Bachelor’s degree in Hospitality Management, Real Estate, Business Administration, or a related field. Experience: 3-5 years of experience in short-term rental management, hospitality, or real estate, with a focus on business development and operations. Business Development Skills: Proven track record of identifying, acquiring, and managing new properties or clients to drive business growth. Industry Knowledge: Strong knowledge of the Dubai real estate market, DTCM regulations, and holiday home industry trends. Customer Service: Ability to deliver a luxury guest experience, with an eye for detail and a customer-first mindset. Technical Skills: Familiarity with property management software and online booking platforms (Airbnb, Booking.com, etc.). Communication & Leadership: Strong leadership, organizational, and communication skills to manage both internal teams and external client relationships. Location Dubai Job Type Full-time Apply Now Apply Now and Let’s Build Something Great Together #J-18808-Ljbffr