Relationship Manager (UAE National Role), Global Network Banking

Relationship Manager (UAE National Role), Global Network Banking - 0000LNE9Some careers shine brighter than others If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential.HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.We are seeking an ambitious individual to join the Global Network Banking team in Dubai as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery.In this role, you will: •Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers•Proactively grow international and cross border revenue and assist the team deliver key business development initiatives.•Work collaboratively with other Global Businesses, Product and Service Partners to identify opportunities to connect customers to opportunities and strengthen the relationship•Develop effective strategies to manage customer relationships, anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment• Ensure timely and accurate maintenance of customer information, including Know your Customer (KYC) requirements, in Group systems•Keep abreast of external factors influencing international business e.g. economic, cultural, geographical, procedural and regulatory requirements•Deliver a high quality service by owning customer engagement, striving for excellence in all interactions with (prospective) customer or other professionals, and always acting according to the highest professional standards•Maintain a proactive calling programme to service clients, ensuring senior management and key stakeholders for large corporate clients are contacted regularly•Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets•Take personal responsibility for understanding and agreeing performance expectations, completing the necessary mandatory training and developing the levels of capability and competence needed to be effective in the role•Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making #J-18808-Ljbffr