Engineer Fixed Core & IPTV Support

Join to apply for the Engineer Fixed Core & IPTV Support role at du Continue with Google Continue with Google3 weeks ago Be among the first 25 applicants Join to apply for the Engineer Fixed Core & IPTV Support role at du Key Accountabilities- Handling daily Incidents/TTs as per du operation policies and scope of work.- Technical/Process leader for the Operation and Maintenance of the IPTV Headend and Middleware Networks that includes: - Excellent knowledge for Headend devices (Splitters, amplifier, L-band distributor, DCM MKII 9902: DCM DRD, DCM GBE, DCM MFP, and DCM MUX), Acquisition server, Distribution server & VOD server- Technical support of First level troubleshooting and Monitoring.- Keep Team Lead and Manager up to date with regular progress reports on incidents progress.- Establish and maintain effective relationship within du and external parties (Business partners, Commercial teams, Customer Operations, IT etc.) till the resolution of faults.- Ensure monitoring and analysis of vendor performance for incident handling.- 1st level troubleshooting including Trouble Ticket Management.- 24/7 monitoring of IGW, Fixed Voice & IPTV KPI’s and ensuring KPI’s should met as per DU Network Standards.- Prepare/Maintains an up-to-date documentation Manual/diagrams of the existing devices/solutions to help in incident handling and supporting in day-to-day operation tasks related to the domain.- Prepare incidents related technical reports and documentation.- Support new project/ services acceptance from SOC Operations. Monitoring all day-to-day activities within Service Operations Centre.- CR Login/Logout.Qualifications: - Minimum Bachelor degree in Telecommunication Engineering or related discipline Experience: - 3-5 years of strong telecom knowledge and experience in the following technologies: - Nokia & Huawei ATCA IGW, SBC & U2000 and Net Act- IPTV Headend and Middleware Networks Technologies.Skills- Good knowledge in programing and automation.- Good knowledge in agile methodology.- Must be able to work effectively in a 24 x 7 x 365 environment.- Ability to handle multiple tasks at once, to prioritize, and demonstrate excellent follow-through on each task assigned. Knowledge of network implementation / integration processes.- Sound knowledge of CS Core, Fixed Voice Network with hands on experience on IGW nodes.- Technically sound in Core Network and should know SIP protocol working principle.- Providing technical support to field teams in troubleshooting of IPTV Node (DRD/MFP/Mux)- Handling customer complaints regarding IPTV platform related.- Ability to work under pressure and to be able to handle network crises and emergencies.Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries Telecommunications Referrals increase your chances of interviewing at du by 2x Get notified about new Core Engineer jobs in United Arab Emirates.Assistant Vice President – Engineering Projects Dubai, Dubai, United Arab Emirates 13 hours ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 9 months ago Solution Architect (API-driven, microservices-based, and architectures)Cloud Solution Architect -Digital banking Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 4 months ago Solution Architect - Banking and Payments Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 year ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 11 months ago Solution Architect – Mission Planning for Autonomous Robots Abu Dhabi Emirate, United Arab Emirates 1 day ago Solution Architect - SME of Asset Management Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 day ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 10 months ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 10 months ago Compliance Solution Architect- Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates AED23,000.00-AED25,000.004 months ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 3 months ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 year ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr