SP Admin Assistant

Join to apply for the SP Admin Assistant role at IDP Education Ltd Join to apply for the SP Admin Assistant role at IDP Education Ltd About IDPIDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.IDP Education Limited About IDPIDP is the global leader in international education services, delivering global success to students, test takers and our partners, through trusted human relationships, digital technology and customer research. An Australian-listed company, we operate in more than 50 countries around the world.Our team is comprised of over 7,000 people of various nationalities, ages and cultural backgrounds. Proudly customer-first, our expert people are powered by global technology. Together, we offer unmatched services, helping local dreams become realities, all over the world.Learn more at www.careers.idp.com Role purpose Provide high quality and professional customer service to students, clients and all other visitors or guests of IDP offices. Assist in maintaining effective administrative and office systems to ensure the smooth running of the office operations. Provide comprehensive administrative support to IDP staff with a strong focus on quality and accuracy.Key Accountabilities Customer Service Welcome visitors and guests in a friendly and professional manner and direct them to appropriate IDP staff.Register walk-in and call-in students on IDP’s Client Relation Management (CRM) system and assign these contacts to counsellors.Answer all incoming calls from the main office content number and redirect them to IDP staff as required.Monitor the generic office email account and distribute messages received to appropriate staff or other offices as needed.Operations Support Support counselors in submitting university applications.Respond to student queries on the phone or Whats App.Assist in the planning and preparation of meetings, conferences, and conference telephone calls.Prepare and maintain marketing and other materials required for conferences or events.Administration Maintain updated copies of procedures manuals, forms, and templates for use in the office.Arrange outgoing courier and mail pickups.Assist with other administrative support tasks as directed by the IELTS Test Center Administrator or Office Manager.Required Experience Customer Service Welcome visitors and guests in a friendly and professional manner and direct them to appropriate IDP staff.Register walk-in and call-in students on IDP’s Client Relation Management (CRM) system and assign these contacts to counsellors.Answer all incoming calls from the main office content number and redirect them to IDP staff as required.Monitor the generic office email account and distribute messages received to appropriate staff or other offices as needed.Operations Support Support counselors in submitting university applications.Respond to student queries on the phone or Whats App.Assist in the planning and preparation of meetings, conferences, and conference telephone calls.Prepare and maintain marketing and other materials required for conferences or events.Administration Maintain updated copies of procedures manuals, forms, and templates for use in the office.Arrange outgoing courier and mail pickups.Assist with other administrative support tasks as directed by the IELTS Test Center Administrator or Office Manager.Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Administrative Industries Motor Vehicle Manufacturing Referrals increase your chances of interviewing at IDP Education Ltd by 2x Get notified about new Administrative Assistant jobs in Dubai, Dubai, United Arab Emirates.We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr