General Manager FMCG

Job Title: General Manager – Business & Operations Location: Dubai, UAECompany: Kamal Luthra General Trading LLC & Ricky’s Restaurant Reporting To: Founder/Managing Director Type: Full-Time Role Overview: We are seeking a dynamic and experienced General Manager – Business & Operations to oversee and drivethe day-to-day operations of our trading division, E-Commerce startup , and hospitalitybusiness (Ricky’s Restaurant) and the FMCG trade. The ideal candidate will possess hands-on leadership skills, business acumen, and a strategic mindset to lead a multi-domain portfolio in a fast-paced startup environment.Key Responsibilities: Business Operations• Oversee overall business operations across trading, e Commerce, and restaurant unit and FMCG division.• Ensure process efficiency, SOP development, and adherence across departments.• Lead P&L, budgeting, cost control, and financial reporting with the accounts team.• Implement scalable systems to support growth in operations and revenue.• Franchising knowledge for hospitality.e Commerce Marketplace• Strategize and manage the e Commerce platform as a startup – from development to scaling.• Develop category-wise product expansion strategies and vendor onboarding processes.• Ensure platform readiness, user experience optimization, and seller support systems.• Coordinate with marketing, tech, and customer service to maintain seamless operations.• Work closely with marketplace sellers and internal teams to improve product availability and sales.• Define sales strategies for both B2B (trading) and B2C (e Commerce + Restaurant and FMCG division).• Drive revenue growth by identifying new business opportunities and partnerships.• Achieve monthly and quarterly sales targets across all business verticals.• Evaluate pricing strategies, market positioning, and promotional activities.Hospitality Management (Ricky’s Restaurant)• Supervise daily restaurant operations and customer service standards.• Oversee kitchen, service, and supply chain management with the Chef and Manager.• Plan menu engineering, food costing, promotions, and events with the F&B team.• Lead, mentor, and develop department heads across all business units.• Hire and train senior/mid-level management as required.• Monitor KPIs, performance evaluations, and employee productivity.Qualifications: • Bachelor’s/Master’s degree in Business Administration, Supply Chain, e Commerce, or related fields.• 8–10 years of relevant experience in general management, operations, or senior leadership roles.• Must have hands-on experience managing startup e Commerce platforms with a deepunderstanding of online sales channels, product/category expansion, vendor onboarding, andplatform management.• Strong experience in multi-business operations (FMCG/Trading + F&B + Digital).• Proven leadership skills with the ability to work across cross-functional teams.• Excellent negotiation, problem-solving, and communication skills.• Must hold a valid UAE or GCC driver’s license.• Competitive salary and performance-based incentives.• Opportunity to lead and scale a multi-sector startup environment.• Autonomy to build and develop business units with founder support.• Annual leave, visa, and standard UAE employment benefits.Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com #J-18808-Ljbffr