Application Scientist, Middle East & Africa

Work Schedule Standard (Mon-Fri)Environmental Conditions Laboratory Setting Job Description Position Summary Join Thermo Fisher Scientific to work globally and impact the world positively every day.Division Specific Information The Chromatography and Mass Spectrometry business develops and manufactures innovative instruments, consumables, and software solutions for customers in the analytical sciences and scientific research. We play a crucial role in various scientific fields including chemistry, pharmaceuticals, forensics, environmental analysis, and biochemistry among others.How will you make an impact The Application Scientist position for Ion Chromatography, Trace Elemental Analysis, and Discrete Analyzers in the Middle East & Africa offers opportunities to apply scientific expertise using chromatography and mass spectrometry to resolve analytical challenges.What will you do Conduct product demonstrations to customers, showcasing the accurate use, product features, functionality, application of instruments and software, and standard methodologies. Understand customers' motivations, success criteria, and difficulties. Translate information using the demo process and devise a technically robust strategy to demonstrate analytical confidence and proof of concept.Provide virtual, remote, or onsite product training for customers on instrument and software use.Resolve and/or advance customer issues and complaints.Deliver technical presentations to highlight the capabilities and benefits of our solutions for various applications. Communicate sophisticated scientific concepts effectively to diverse audiences.Work cross-functionally with internal teams, including marketing and sales, to support the strategic execution of the customer training process.Stay informed about the latest scientific literature, methodologies, and regulatory requirements. Act as a trusted expert to our customers to increase satisfaction and dedication, contributing to overall business success. Provide scientific support and counsel to internal teams and customers, and identify opportunities for improvement.How will you get here A bachelor's degree (or higher) in chemistry, biochemistry, or a related scientific field, and/or equivalent work experience.2-3 years of hands-on technical experience with chromatography and mass spectrometry instruments, software, data analysis, and techniques.Knowledge, Skills, Abilities Ability to work independently, manage multiple projects simultaneously, and meet strict deadlines.Outstanding teamwork and collaboration skills to foster creativity and contribute to the team's success.Excellent problem-solving skills and ability to troubleshoot technical issues, providing mentorship on product usage and optimization.Persuasive communication and presentation skills to effectively convey complex scientific concepts to both technical and non-technical audiences.Excellent verbal and written communication skills in the local language and English.This position may require up to 75% travel.Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000 colleagues, we share values of Integrity, Intensity, Innovation, and Involvement—working together to accelerate research, solve complex scientific challenges, drive technological innovation, and support patients in need. #Start Your Story at Thermo Fisher Scientific, where diverse experiences, backgrounds, and perspectives are valued.Apply today!Benefits: We offer competitive remuneration, an annual incentive plan, bonus scheme, healthcare, a company pension/retirement plan, and a range of employee benefits! Thermo Fisher Scientific offers employment within an innovative, forward-thinking organization with excellent career and development prospects. Our company culture is built on integrity, intensity, involvement, and innovation.Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We ensure individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, perform critical job functions, and receive other employment benefits. Please contact us to request an accommodation. #J-18808-Ljbffr