Call Center Supervisor

2 weeks ago Be among the first 25 applicants Direct message the job poster from Eve Medical Center LLC (Ajman - Sharjah - RAK-Fujairah-Oman)Since its establishment, Eve Medical Center has been at the forefront of providing world-class treatments in Dental, Dermatology, Nutrition, Cosmetic Gynecology, Pediatrics, and Healthcare at affordable rates. With an introduction of international practices and technology to Ajman, Sharjah, RAK, Fujairah, and Oman, we offer the latest and advanced laser hair removal technology for both men and women, alongside a wide range of skin treatments. We are committed to creating lifelong relationships with our patients based on trust and honesty.Role Description This is a full-time on-site role for a Call Center Supervisor located in Sharjah. The Call Center Supervisor will be responsible for overseeing daily operations of the call center, managing a team of call center representatives, ensuring customer satisfaction, handling escalated issues, analyzing call center data, and implementing strategies to improve performance. The role involves excellent communication with both staff and customers to ensure high standards of service.Qualifications Supervisory Skills and Team Management experience Strong Analytical Skills and ability to interpret call center data Customer Satisfaction and handling escalated issues efficiently Problem-solving abilities and decisive leadership Proven experience in a call center environment is beneficial Bachelor’s degree in Business Administration or related field preferred4 YEARS MEDICAL CENTER EXPERIENCE NEEDEDCANDIDATES MUST BE BILINGUAL(ENGLISH/ARABIC)SALARY 4K TO 5KSeniority level Seniority level Mid-Senior level Employment type Employment type Full-time Industries Hospitals and Health Care Referrals increase your chances of interviewing at Eve Medical Center LLC (Ajman - Sharjah - RAK-Fujairah-Oman) by 2x Get notified about new Call Center Supervisor jobs in Sharjah, Sharjah Emirate, United Arab Emirates.Dubai, Dubai, United Arab Emirates 6 hours ago Contact Center Supervisor - Community Management We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr