Assistant Spa Manager - Wellness & Guest Services

Assistant Spa Manager - Wellness & Guest Services The Recreation Manager will be responsible for leading the gym and spa teams, ensuring seamless daily operations, managing member satisfaction, coordinating training, and enhancing revenue through memberships and wellness programs.Key Responsibilities Planning & Organization* Plan gym classes, fitness schedules, and recreational programs aligned with member needs* Coordinate purchasing and inventory management with finance and supply chain teams* Prepare and manage departmental budget and forecasts, monitoring cost control and payroll* Collaborate with the marketing team to develop promotions and reach sales targets Operational Oversight* Lead and train the recreation team to deliver consistent and professional service* Implement and maintain service quality standards, cleanliness, and equipment maintenance* Ensure compliance with hotel policies, health & safety standards, and emergency procedures* Deliver personal training sessions and ensure fitness staff provide guidance and support to guests* Review guest feedback and make service improvements accordingly* Host daily team briefings and monthly meetings to foster motivation and communication Sales & Membership Growth* Oversee gym membership sales, fee collection, renewals, and database updates* Conduct guided tours for potential members and prepare membership materials* Identify upselling opportunities and cross-promote services such as spa, dining, and events Administration* Maintain updated training records and schedules* Work closely with HR to oversee recruitment, staff evaluations, and development* Ensure financial accuracy in reporting and manage administrative tasks related to attendance and training compliance Job Requirements* Minimum 3-4 years of experience in a fitness or spa management role in hospitality* CPR and First Aid certifications preferred* Strong communication, team leadership, and organizational skills* Excellent customer service approach and guest-centric mindset* Working knowledge of membership management systems and wellness program design Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@naukrigulf.com #J-18808-Ljbffr