Customer Care Associate (Arabic & English Speaking)

About the Role: Office and Home based5-day work per week (Monday to Sunday)Native Arabic and fluent English Speaker is a MUSTResponsibilities: Manage customer calls and request relevant information Handle customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries Liaise with Logistics, After Sales Service and global boutiques on daily basis Follow up the offline store enquiries and complaints Other ad-hoc projects assigned by the manager Requirements: Minimum 3 years relevant experiences in customer service/ luxury retail field Proficient with MS Office Native Arabic and fluent English. Any other language will be a bonus.Able to work independently with minimal supervision Proactive, patient and committed Great communication and interpersonal skills Immediately available is highly preferred This position is based in Dubai.Why Join APM?• Global, Dynamic Team: Diverse and energetic workforce.• Growth Opportunities: We support your professional development.• Collaborative Culture: Teamwork and open communication.• Comprehensive Benefits: Medical benefits, paid holidays, and generous employee discounts.Don't wait to join APM Monaco! Click on APPLY NOW! #J-18808-Ljbffr