Secretary - Maintenance Department

Job Overview: We are seeking a highly organized and detail-oriented Secretary to join our Maintenance Support team. The ideal candidate will have a strong background in accounts management and customer relations, with the ability to handle invoicing, payments, collections, and client management through various portals.Key Responsibilities: Assist the maintenance sales team with administrative tasks, scheduling, and customer inquiries.Provide support in preparing sales documents, proposals, and presentations.Accounts Knowledge: Maintain accurate records of financial transactions related to maintenance services.Assist in the preparation and monitoring of budgets and financial reports.Customer Relation Management: Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.Address and resolve client queries and issues promptly and professionally.Follow Up Invoices: Ensure timely and accurate issuance of invoices to clients.Monitor and follow up on outstanding invoices to ensure prompt payment.Payment and Collections: Manage the process of receiving payments from clients and updating financial records accordingly.Implement effective collection strategies to reduce outstanding receivables.Using Different Portals to Upload Invoices: Utilize various online portals and systems for uploading invoices and financial documentation.Ensure all data entered into portals is accurate and up-to-date.Client Management: Maintain detailed client records, including contact information, communication history, and service agreements.Coordinate with clients to schedule maintenance services and follow up on service delivery.Qualifications: Proven experience in a secretarial or administrative role, preferably in a maintenance environment.Proficient in using accounting software and various online portals.Education: High school diploma or equivalent; additional certification in accounting is a plus. #J-18808-Ljbffr