Teller United Arab Emirates Posted on 07/04/2024 Trending

Role: Teller Location: Dubai - Nad Al Sheba Branch Role Purpose: Delivering quality teller service to customers via accurate and efficient processing, while projecting ADIB’s professional image in all interpersonal dealings.Key Accountabilities of the role: Processing of all teller counter service transactions such as cash deposits & cash withdrawals and other transactions such as drafts, telegraphic transfers, payment orders, standing orders, foreign currency purchase & sales, cheque deposits, etc., in line with operational policies & procedures.Where centralized telegraphic transfers are involved, liaise with the Treasury department to obtain best rates for VIP & high net worth customers in coordination with HOP’s.These responsibilities may also include serving Private Banking customers at separate counters and processing any other counter service transaction introduced by ADIB from time to time.Cross-sell or identify and refer product inquiries from prospective customers to Sales staff.Act as one of the dual custodians for branch vault cash and security stationery.Assist HOP as the second custodian for dual control.End of day balancing.Ensure proper understanding and processing for all centralized activities as per Branch Operations Centralization Projects.Knowledge of UAE banking practices, regulations & risks.General awareness of competitors in the local market.Thorough knowledge of all the regulations issued by the Central Bank of UAE.Fair knowledge of service standards.Knowledge of cross sales.Specialist Skills / Technical Knowledge Required for this role: Knowledge of ADIB’s Retail Banking products & services.Knowledge of ADIB’s Operational Policies & Procedures.Previous experience required (if any): Minimum two (02) months experience/training as a teller in a banking environment/ADIB Academy.Job Info Job Identification: 2017Locations: Dubai, Nad Al Sheba 2, Dubai, Dubai Alain St., Avenue Mall, Dubai, AE. #J-18808-Ljbffr