Online Store Management or Ecommerce specialist

Online Store Management or Ecommerce Specialist Key Responsibilities: Retailer Site Management: Oversee products on retailer sites, ensuring accurate product listings, timely inventory updates, and smooth checkout processes. Performance Monitoring: Analyze online store performance metrics, including sales, traffic, conversion rates, and customer feedback, and provide actionable insights for continuous improvement. Product Listings & Content Management: Collaborate with product teams to ensure accurate and effective product information, images, and promotions are displayed on the platform. Customer Experience: Optimize the user journey and resolve platform-related issues to ensure high customer satisfaction. Team Collaboration: Coordinate with cross-functional teams (marketing, retailer site team, sales) to implement promotional strategies, ensure site functionality, and execute product launches. Reporting & Analysis: Prepare weekly reports on key performance indicators (KPIs), retailer traffic trends, and market insights for management. Retailer Relations: Build strong relationships with retailer teams and vendors to maintain inventory levels, ensure timely deliveries, and manage product availability. Client Communication & Stakeholder Management: Manage communication with clients and stakeholders to ensure alignment with business goals and provide timely updates. Account Management: Ensure effective management of accounts, keep clients informed, and resolve concerns promptly. Invoicing & Procurement Processes: Oversee procurement activities, including invoicing, order processing, and vendor management, ensuring accuracy and timeliness in accordance with business needs. Desired Candidate Profile Qualifications: Bachelor's degree in Business, Marketing, e Commerce, or related field. Minimum of 3-5 years of experience in online store management, digital commerce, or related roles. Strong knowledge of e-commerce platforms, digital tools, and online marketing strategies. Experience in managing client relationships, stakeholder communication, account management, and procurement/invoicing processes. Strong analytical skills and experience with performance analytics tools (Google Analytics, Excel, Power Point, etc.). Excellent communication skills in both English and Arabic (preferred). Ability to manage multiple projects simultaneously in a fast-paced environment. Disclaimer: Naukrigulf.com is a platform to connect jobseekers and employers. Applicants should independently verify the legitimacy of employers. We do NOT endorse requests for money payments and advise against sharing personal or bank details. For security tips, visit our Security Advice page. Report any fraud or malpractice to abuse@naukrigulf.com. One Point Human Resource & Management Consultants One Point specializes in HR and management consultancy, providing recruitment and HR services to help clients succeed in a competitive environment. #J-18808-Ljbffr