Supply Chain Officer

Join to apply for the Supply Chain Officer role at GMG Get AI-powered advice on this job and more exclusive features. GMG is a global well-being company retailing, distributing, and manufacturing a portfolio of leading international and home-grown brands across sport, food, and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets. Job Summary We are looking for a detail-oriented E-commerce Order Management Specialist to oversee the end-to-end order processing, ensuring seamless order fulfillment in the warehouse. The role involves recording and managing orders, coordinating with warehouses and logistics partners, handling customer inquiries, and optimizing order fulfillment processes. About The Role Process and monitor online orders from various e-commerce platforms (websites and marketplaces). Coordinate with warehouses across multiple regions to ensure timely order dispatch. Track shipments and update the database on order status, delays, or issues. Resolve order-related issues such as failed deliveries and cancellations. Ensure accurate order records in the system and database. Work closely with customer support to address order-related escalations. Identify and troubleshoot order fulfillment bottlenecks to improve efficiency. Analyze order trends and suggest improvements to reduce errors and delays. About The Requirements Education: Bachelor’s degree is required, preferably in Business or Supply Chain. Experience: 1-3 years in e-commerce order management or warehouse operations. Seniority Level Entry level Employment Type Full-time Job Function Management and Manufacturing Industry Retail Referrals increase your chances of interviewing at GMG by 2x. Get notified about new Supply Chain Officer jobs in Dubai, UAE. #J-18808-Ljbffr