Program Manager (UAE National), MENA FBA

Join to apply for the Program Manager (UAE National), MENA FBA role at Amazon Business 2 weeks ago Be among the first 25 applicants Join to apply for the Program Manager (UAE National), MENA FBA role at Amazon Business Get AI-powered advice on this job and more exclusive features. Description Are you interested in a unique opportunity to help accelerate Amazon’s Prime flywheel while developing your A to Z business understanding? Do you enjoy learning about different Amazon business types and new subsidiaries, and thinking creatively about growing Amazon business while bringing joy to our customers? MENA Fulfillment By Amazon (FBA) team is seeking a creative and passionate Program Manager to help achieve our vision to provide a world-class fulfillment experience to our Sellers and customers in support of Amazon’s journey to become earth’s most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history! Responsibilities Identify, prioritize and execute on new opportunities to further accelerate growth of FBA as well as drive process improvements. Develop in-depth understanding of processes, tools, data, and teams involved in FBA process (domestically and internationally). Identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analysis. Set up performance management mechanisms and track potential Sellers with interest to pilot initiatives. Connect with key stakeholders regularly to review operational / business metrics and setup processes to ensure goals are met. Operate autonomously; drive forecasts, and handle escalations. Candidate Profile The ideal candidate is enthusiastic about managing challenging, long-term projects across multiple teams and cities. They understand the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience. Success in this role requires thriving in a fast-paced, ambiguous, and demanding environment, being a self-starter with strong program management, relationship, and strategic influencing skills, and having experience in large-scale change management across functions and geographies. A proven record of delivering results through program management, problem-solving, influencing without authority, prioritization, and a passion for customer experience are essential. Key Responsibilities Identify and execute on opportunities to accelerate FBA growth and process improvements. Develop understanding of FBA processes, tools, data, and teams. Identify gaps and initiate high-impact projects. Establish performance management mechanisms. Engage with stakeholders to review metrics and ensure goals are met. Manage forecasts and escalations independently. Required Skills and Qualifications 3+ years of program or project management experience Knowledge of SQL Advanced proficiency in Microsoft Excel (pivot tables, macros, VBA, etc.) Excellent communication skills, both written and verbal Strong analytical and quantitative skills Ability to manage multiple priorities in a detail-oriented manner Ability to thrive in an ambiguous environment Preferred Qualifications Master's degree in supply chain, business, engineering, finance, or related field Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need accommodations, please visit this link. #J-18808-Ljbffr