Back Office Engineer

Back Office Engineer - Full Time - Dubai, United Arab Emirates Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.We are looking for a Back Office Engineer to join our FE_WIBU team in the United Arab Emirates.Your main tasks and responsibilities: Assist distributors and direct customers in preparing quotations for complex products and applications, negotiate tier 1 project orders, and coordinate with the sales support team in Europe;Prepare tenders and offers technically and commercially in close cooperation with outdoor sales engineers, authorized dealers, and customers, mainly in the Gulf region;Evaluate customer pump application requirements to ensure the company can meet customer needs regarding product and pricing;Work closely with designers on complex municipal projects to support their work and specify Sulzer products where possible;Manage technical and commercial negotiations with customers to maximize order conversion while respecting delegation of authority (D.O.A.) in collaboration with support functions;Maintain proper reporting with superiors and utilize tools such as Quotation Tool, CRM, SAP, following WIBU and company guidelines;Clarify demanding technical questions;Maintain regular contact with customers mainly via phone or email;Handle and process projects and orders in SAP, including quotation elaboration, deadline tracking, coordination, monitoring, and invoicing;Maintain regular contact with Sulzer Water & Industry BU factories;Ensure compliance with regulations and end-user specifications.To succeed in this role, you will need: Education: Civil, Environmental, Mechanical, or Electrical Engineering degree;Minimum 5 years of experience as sales support, application engineer, or tendering engineer in multinational companies, mainly in wastewater and water treatment equipment manufacturing. Knowledge in chemical, food, fertilizers, or PPI industries is an advantage;Strong commercial, time management, and result-oriented skills; excellent relational and negotiating skills; proficiency with main computer tools; ability to work remotely and in a team.Our team looks forward to hearing from you!Sulzer is an equal opportunity employer. We value diversity and are committed to an inclusive work environment.We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK, and the USA.About us Sulzer is a global leader in critical applications for core infrastructure and processes in essential industries worldwide. We support energy security, natural resource management, and process industry efficiencies, facilitating the transition to a circular economy. Our solutions promote energy efficiency, reduce carbon emissions and pollution, and improve process efficiency. With 160 manufacturing facilities and service centers globally, headquartered in Winterthur, Switzerland, since 1834, Sulzer's 13,500 employees achieved revenues of CHF 3.5 billion in 2024. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). Visit www.sulzer.com for more information. #J-18808-Ljbffr