Spare Parts Consultant

Spare Parts Consultant - Automotive The role holder is responsible for achieving sales objectives and building long-term relationships with customers, ensuring high customer satisfaction and loyalty.Core Responsibilities Handling of existing customers and development of new customers.Achieving set budget in terms of Sales revenue and GP.Maintains a high level of quality interaction with customers to develop and maintain good relationships with customers and develop new customers.Sell Parts and upselling accessories to customers.Promote parts awareness campaign, monthly offers, product groups and specification changes are cascaded to all parts sales staff.Follows up with a call, as the basis of building a long-term relationship with customers.Ensures accurate customer information, updates/records all the necessary information in Autoline.Prepares all required documentation as per AS-DOS standards.Actively maintains product knowledge, and competitive product knowledge.Tracks lost sales and pursues uncompleted sales to close sales to the required KPI conversion rates.Ensures 5S implementation.Maintains harmonious relationship among staffs and strive to work towards the attainment of the department's objectives.Reports to/consult immediate supervisor or Parts Manager for any untoward incident or problem that further need a managerial decision.Ensures that the prevailing policies and procedures of the company are followed.Ensures that conduct, attitude, attendance and appearance reflect the high standard demanded by the company.Undertakes additional responsibility as required.To be considered for this role, you must have: 3 to 5 years in parts sales role Bachelor's Degree in Engineering or Business Administration Strong background and knowledge in parts Proven ability to work under pressure and to accomplish demanding targets Able to manage complex human relationships and culturally sensitive.Strong understanding of the local and regional market.Fluency in Arabic is advantage Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Customer Service and Sales Industries Retail Motor Vehicles, Wholesale Motor Vehicles and Parts, and Motor Vehicle Parts Manufacturing Referrals increase your chances of interviewing at Al Masaood by 2x Sign in to set job alerts for "Parts Advisor" roles.Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 5 months ago Service Advisor

Al-Futtaim Automotive

Toyota Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Customer Service Advisor ( Bilingual- English / Arabic ) Part time On Site -Abu Dhabi Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 2 days ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates 1 month ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr