Microsoft Dynamics CRM Business Analyst

Business Analyst Role Summary: This position involves utilizing CRM technology to improve business processes and enhance organizational efficiency.Key Responsibilities: The Business Analyst will be responsible for translating business requirements into CRM solutions, leveraging workflow technology to automate processes, and interpreting data using statistical techniques. They will also configure and customize Microsoft Dynamics CRM, including workflows, forms, entities, and views, to meet the needs of the organization.Technical Requirements: Essential skills and qualifications include experience with Microsoft Dynamic CRM, translation of business requirements into CRM solutions, automation of business processes, interpretation of data, configuration and customization of CRM systems, and management of data integrity through migration strategies, cleansing, and validation. Additionally, the ideal candidate will have expertise in developing and executing test plans, providing training and support to end-users, maintaining comprehensive documentation of CRM configurations and processes, creating reports and dashboards, and staying updated on CRM trends and Microsoft Dynamics updates.Benefits: As a valued member of our team, you will enjoy a challenging and dynamic work environment, opportunities for professional growth and development, and collaboration with experienced professionals in the field.Requirements: Seniority level: Not Applicable Employment type: Contract Job function: Research, Analyst, and Information Technology Industries: IT Services and IT Consulting