Healthcare Front Desk Professional

Job Title: Healthcare Front Desk Professional The healthcare industry requires professionals who can provide exceptional patient care and support. As a Healthcare Front Desk Professional, you will be the first point of contact for patients and visitors, playing a vital role in creating a welcoming environment.You will be responsible for managing front desk operations, ensuring that all patients are attended to with compassion and professionalism. Your role involves clerical duties, attentiveness to patient needs, and excellent communication skills.Key Responsibilities: Greet patients and visitors warmly upon arrival.Manage and schedule patient appointments using healthcare management software.Handle phone inquiries and direct calls appropriately.Maintain patient confidentiality in compliance with healthcare regulations.Assist patients with forms and information processing.Coordinate with medical staff for patient consultations and treatments.Manage patient check-ins and check-outs efficiently.Update patient records and insurance information as required.Handle billing inquiries, process payments, and issue receipts.Provide healthcare information and address patient queries.Maintain a clean and organized reception area.Assist in emergency situations with calmness and direction.Requirements: High school diploma or equivalent.Previous experience as a healthcare receptionist preferred.Proficient in healthcare management software and computer skills.Excellent verbal and written communication skills.Strong organizational skills with attention to detail.Ability to maintain confidentiality of patient records.Ability to handle stressful situations calmly.Benefits: This role offers a unique opportunity to make a positive impact on the lives of patients and their families. If you are a compassionate and organized individual with excellent communication skills, we encourage you to apply.