Fashion Retail Director

**Job Title: ** Fashion Retail Director At our yarn and craft store, we are seeking a dynamic individual to lead our team as the Fashion Retail Director. This is an exceptional opportunity for a passionate crafter with strong retail management experience to join our creative community.About the Role: Lead daily store operations ensuring a clean, organized, and visually appealing environment.Achieve sales targets by effectively managing inventory, merchandising, and promotional activities.Develop and implement strategies to increase foot traffic and customer loyalty.Manage opening and closing procedures, including cash reconciliation and security protocols.**Responsibilities Include: Retail Operations & Sales: We are looking for a highly motivated and organized individual to oversee our daily store operations. Key responsibilities include: Ensuring a clean, organized, and visually appealing environment.Achieving sales targets by effectively managing inventory, merchandising, and promotional activities.Developing and implementing strategies to increase foot traffic and customer loyalty.Customer Service Excellence: We strive to provide exceptional customer service, offering expert advice on yarn types, patterns, tools, and craft techniques.Learning Sessions & Community Engagement: We are committed to providing a variety of learning sessions and community engagement opportunities for our customers. Responsibilities include: Developing and promoting a diverse range of knitting, crochet, and workshops.Overseeing the registration process for classes and managing class sizes.Marketing & Merchandising: We are seeking a skilled marketing professional to develop and implement effective marketing strategies and promotional campaigns.Administrative Duties: Key administrative duties include maintaining accurate sales records, customer data, and employee files, generating regular reports on sales performance, inventory, and class registrations, and ensuring compliance with all health, safety, and retail regulations.Requirements: Bachelor's degree in Business Administration, Retail Management, or a related field preferred.Minimum 3-5 years of proven retail management experience, with a strong preference for experience in specialty retail (e.g., craft stores, hobby shops, boutiques).Demonstrable experience in managing a team.Experience with POS systems, inventory management software, and basic accounting principles.Skills & Qualifications: Knowledge of knitting and crochet: basic or beginner knowledge in both.Business acumen: Strong understanding of retail metrics, sales forecasting, inventory control, and profit margins.Leadership & Team Building: Proven ability to lead, motivate, and develop a high-performing team.Exceptional Customer Service: A genuine passion for helping customers with a friendly, patient, and approachable demeanor.Communication Skills: Excellent verbal and written communication skills for interacting with customers, staff, suppliers, and for marketing purposes.Organizational Skills: Highly organized with strong attention to detail, capable of managing multiple tasks and priorities effectively.Problem-Solving: Ability to identify issues, analyze problems, and implement effective solutions.Marketing & Social Media Savvy: Experience in utilizing social media for business promotion and engaging with online communities.Adaptability: Ability to thrive in a dynamic retail environment and adapt to changing trends and customer demands.