Bell Attendant (Hotel Service Associate)

Job Title: Bell Attendant (Hotel Service Associate)About the Role: We are seeking a skilled and customer-focused Front Office professional to provide exceptional service to our guests. As a Hotel Service Associate, you will be responsible for ensuring a memorable stay by delivering professional and friendly service from arrival to departure.Main Responsibilities: Receive guests in a courteous and welcoming manner, exceeding guest expectations throughout their stay.Maintain effective communication with all relevant departments to ensure seamless service delivery.Stay up-to-date with hotel services and local attractions.Maintain awareness of guest profiles through our Opera system.Provide luggage assistance from arrival to room and from room to departure at check-out.Handle messages, mail, and packages for guests and employees in a timely and professional manner.Deliver morning newspapers to rooms.Ensure prompt delivery of guest messages and other items.Keep the concierge desk and storeroom clean, tidy, and well-organized.Requirements and Qualifications: To succeed in this role, you should have a diploma in hospitality or vocational training in the concierge section within a hotel. Strong English communication skills and excellent interpersonal abilities are essential.Benefits and Opportunities: This is an excellent opportunity to develop your skills and enhance your career in the hospitality industry. If you are passionate about delivering exceptional guest service, we encourage you to apply.