Waterpark Safety and Guest Service Professional

Job Title: Waterpark Safety and Guest Service Professional"

Key Responsibilities: "

Ensure the safety and well-being of all guests by monitoring water activities and enforcing park, ride and attraction rules and regulations.Provide exceptional guest service by assisting guests with inquiries and ensuring a safe and enjoyable environment.Handle guest complaints and incidents in a courteous and efficient manner, ensuring issues are resolved satisfactorily.Maintain positive interactions with guests and colleagues, fostering a safe and welcoming environment."

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Operational Excellence"

The successful candidate will be responsible for maintaining the highest standards of operational excellence in the aquatics department. This includes: "

Monitoring rides, slides, pools and rivers to prevent accidents and respond to emergencies.Performing rescues and administering first aid and CPR as needed.Being flexible and adapting to different roles and tasks within the aquatics department.Maintaining cleanliness and organization in the lifeguard stations and surrounding areas.Ensuring all safety equipment is in good working condition and reporting any issues to the Aquatics Operations Team Leader or Department Management.Participating in regular safety audits and drills to ensure preparedness for emergencies."

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Team Collaboration and Development"

The successful candidate will work closely with other lifeguards and Aquatics staff to ensure a cohesive and safe guest experience. This includes: "

Working closely with other lifeguards and Aquatics staff to ensure a cohesive and safe guest experience.Participating in training and development programs to enhance lifesaving skills and knowledge.Adhering to the park's grooming and appearance standards, ensuring a professional and approachable image."

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Requirements: "

The ideal candidate will possess: "

Experience utilizing the Ellis & Associates Program or other front-line lifeguard experience.High reading, writing, and oral proficiency in the English language."

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About Us: "

We are committed to providing a safe and enjoyable experience for our guests. Our team members play a critical role in achieving this goal."

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What We Offer: "

We offer a competitive compensation package and opportunities for growth and development.