Luxurious Hospitality Front Desk Associate

Front Office Coordinator A front office coordinator is responsible for ensuring seamless operations in the hotel's front desk area. This involves handling guest arrivals, departures, and requests while maintaining a high level of customer service.Main Responsibilities: Prepare daily VIP arrival materials, including room allocation and amenities.Maintain a clean and organized front office area.Register and process check-ins and check-outs efficiently.Escort VIP guests to their rooms and update guest information in the system.Handle cashiering duties, foreign exchange transactions, and night audits.Provide exceptional customer service, responding promptly to guest inquiries and resolving complaints.Coordinate with other departments, such as housekeeping and F&B, to ensure efficient operations.Qualifications: University degree in hospitality or a related field.Minimum 1 year of experience in a similar role in a 5-star hotel.Benefits: Competitive salary and compensation package.Ongoing training and development opportunities.Career advancement opportunities within the company.Comprehensive health insurance coverage.Employee recognition programs.Policies promoting work-life balance.Uniforms and dress code guidelines.Social events and team-building activities.What We Offer: Rixos Marina Abu Dhabi provides an exceptional work environment, supporting career growth and employee well-being.