Luxury Front Office Professional

About the Job"

Are you a hospitality professional looking for a new challenge? We are seeking a Lobby Ambassador to join our team at the Emirates Palace in Abu Dhabi."

The Lobby Ambassador is responsible for providing a warm welcome and farewell to hotel guests, while also offering guidance and assistance as needed. This role requires strong communication skills, attention to detail, and the ability to work well under pressure."

In this role, you will be responsible for: "

Maintaining a high level of knowledge about the hotel, its services, facilities, and geographical layout;"

Providing exceptional customer service to all guests, in-house and visitors;"

Remaining up-to-date with hotel functions and events;"

Maintaining a clean and organized lobby area;"

Performing all duties and responsibilities in a timely and efficient manner."

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We offer a competitive compensation package, including opportunities for career growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply."

About the Benefits"

As a member of our team, you can expect: "

A comprehensive benefits package, including health insurance, retirement plans, and paid time off;"

Opportunities for career growth and development through our Learning & Development programs;"

The MOstay program, which offers complimentary nights and attractive rates on rooms for you and your loved ones;"

Access to our Heath & Colleague Wellness programs, which promote work-life balance and overall wellbeing."

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Requirements and Qualifications"

To be successful in this role, you will need: "

A minimum of (X) years of experience in a similar position;"

A degree or higher national diploma equivalent in hospitality management;"

Excellent interpersonal and communication skills;"

The ability to work well under pressure and maintain a high level of professionalism in all interactions."

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We're Fans - Are You?"

We are a dynamic and growing organization that values teamwork, integrity, and respect. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply."