Room Sales and Reservation Expert

Room Sales and Reservation Expert We are seeking a highly skilled Room Sales and Reservation Expert to join our team. In this role, you will be responsible for maximizing room revenue through effective sales techniques, handling reservations and guest inquiries, and ensuring that all hotel products and services are consistently delivered to meet our high standards.Key Responsibilities: Maximize room revenue through conversion of telephone calls into sales using effective upselling techniques.Handle reservations, guest inquiries, and customer complaints in a professional and courteous manner.Be fluent on all hotel products and services, including rates, packages, and promotions.Maintain accurate and up-to-date records of reservations, cancellations, and guest information.Work closely with the Revenue Management team to ensure optimal pricing strategies and revenue management techniques are implemented.Identify and pursue opportunities to increase room sales and revenue through targeted marketing campaigns and partnerships.Maintain a high level of knowledge of the hotel's operations, policies, and procedures.Requirements: 2+ years of experience in a similar role within the hospitality industry.Demonstrated ability to work effectively in a fast-paced environment with multiple priorities.Excellent communication and interpersonal skills, with the ability to build strong relationships with guests, colleagues, and external partners.Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.Fluency in English, Arabic, and other languages an asset.What We Offer: A competitive salary and benefits package.Ongoing training and development opportunities to enhance your skills and career prospects.A dynamic and supportive work environment with a passionate team of professionals.The opportunity to work with a leading hospitality company and contribute to the success of our brand.How to Apply: Submit your application, including your resume and cover letter, via our online portal.Include any relevant certifications, licenses, or references.Applications will be reviewed on a rolling basis, so we encourage you to apply early.