Project Manager

Project Manager - CISCO to Microsoft Teams Migration Join to apply for the Project Manager - CISCO to Microsoft Teams Migration role at Dicetek LLCProject Manager - CISCO to Microsoft Teams Migration Join to apply for the Project Manager - CISCO to Microsoft Teams Migration role at Dicetek LLCJob Summary: We are seeking an experienced Project Manager to lead the migration of our telephony infrastructure from CISCO IPT (Internet Protocol Telephony) systems to Microsoft Teams Telephony. The ideal candidate will have a strong background in project management and telephony systems, with understanding on IVR, call recoding tech stack and security. Additional preference will be given to candidates who have had hands-on experience in deploying and managing Microsoft Teams Voice solutions. Specifically within the UAE.Key Responsibilities Project Planning and Execution: Develop and manage project plans, timelines, and budgets for the migration project.Stakeholder Management: Collaborate with internal stakeholders, including IT, operations, and end-users, to ensure smooth transition and minimal disruption.Technical Oversight: Oversee the technical aspects of the migration, ensuring compatibility and integration with existing systems.Risk Management: Identify potential risks and develop mitigation strategies to address them.Training and Support: Coordinate training sessions for end-users and provide ongoing support during and after the migration.Vendor Coordination: Work closely with vendors and service providers to ensure timely delivery and implementation of required services and equipment.Documentation: Maintain comprehensive project documentation, including plans, progress reports, and post-migration evaluations.Qualifications Education: Bachelor's degree in Information Technology, Computer Science, or a related field.Experience: Minimum of 5 years of project management experience, with at least 2 years in telephony or IT infrastructure projects.Certifications: PMP, PRINCE2, or similar project management certification preferred.Key Technical Competencies Should Include Direct Routing and SBC Configuration: Expertise in configuring Direct Routing with Session Border Controllers (SBCs) to enable PSTN connectivity.Call Management Features: Familiarity with Teams' call management features, including call queues, auto attendants, and voicemail integration.Integration with Existing Systems: Ability to integrate Microsoft Teams Network Readiness Assessment: Experience in conducting network assessments to ensure optimal performance of Teams Telephony, including bandwidth requirements and Qo S (Quality of Service) configurations.User Provisioning and Licensing: Knowledge of user provisioning processes and Microsoft 365 licensing models specific to Teams Telephony.Collaboration with Managed Service Providers: Capability to work with UAE service providers offering managed services to ensure seamless implementation and ongoing support.Familiarity with SIP (Session Initiation Protocol), call routing, and the Microsoft ecosystem is essential, particularly within the UAE market Excellent organizational, multitasking abilities and interpersonal skills.Proficiency Strong communication in project management software and tools.UAE Experience: Hands-on experience managing telephony migration projects in the UAE.Preferred Qualifications Experience with large-scale telephony migrations. (If possible CISCO to Teams, in UAE)Familiarity with Microsoft Teams Voice and related technologies.Ability to work in a fast-paced, dynamic environment.Seniority level Seniority level Not Applicable Employment type Employment type Contract Job function Job function Project Management and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Dicetek LLC by 2x Sign in to set job alerts for "Project Manager" roles.Dubai, Dubai, United Arab Emirates 4 hours ago Associate Project Manager - Business to Business Senior Manager - Project Delivery & SI Operations Dubai, Dubai, United Arab Emirates 16 hours ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr