Chief Operational Strategist

Operations Excellence Manager This is a unique opportunity to join our dynamic team as an Operations Excellence Manager.We are seeking a highly skilled and experienced professional to lead strategic initiatives that drive operational excellence and improve the customer experience.The successful candidate will have expertise in process engineering, automation, and robotics, and will be responsible for leading cross-functional teams to eliminate operational waste, improve service levels, and enhance the luxury customer experience.In this role, you will have the opportunity to work with cutting-edge technologies and tools to optimize operational performance and drive business growth.If you are a motivated and results-driven individual with a passion for operational excellence, we encourage you to apply for this exciting opportunity.Lead strategic initiatives to eliminate operational waste and improve service levels Develop and implement process improvements using Six Sigma and Lean methodologies Collaborate with cross-functional teams to align operational excellence initiatives with business objectives Drive the adoption of automation and robotics technologies to scale operations and improve service levels Evaluate and implement innovative tools and technologies to enhance fulfillment speed and accuracy Requirements6-8 years of experience in e-commerce operations, fulfillment, supply chain or process engineering Exceptional communication and interpersonal skills to align and influence diverse teams across the organization Strong analytical skills with experience using tools like SQL, Tableau, or Power BI to track and enhance performance metrics Understanding of luxury fulfillment requirements including personalized service and high-value inventory handling What We Offer A competitive salary package and attractive benefits The opportunity to work with a dynamic and innovative team A challenging and rewarding role with opportunities for career growth and development A supportive culture that values collaboration and celebrates diversity