Lead Telephony Infrastructure Migration Specialist

Senior Telephony Migration Specialist We are seeking an experienced professional to lead the migration of our telephony infrastructure from legacy systems to Microsoft Teams Telephony. The ideal candidate will have a strong background in project management and telephony systems, with a solid understanding of IVR, call recording technologies, and security protocols.Project Planning and Execution: Develop and manage project plans, timelines, and budgets for the migration project.Stakeholder Management: Collaborate with internal stakeholders, including IT, operations, and end-users, to ensure smooth transition and minimal disruption.Technical Oversight: Oversee the technical aspects of the migration, ensuring compatibility and integration with existing systems.Risk Management: Identify potential risks and develop mitigation strategies to address them.Training and Support: Coordinate training sessions for end-users and provide ongoing support during and after the migration.Vendor Coordination: Work closely with vendors and service providers to ensure timely delivery and implementation of required services and equipment.The ideal candidate should possess: Bachelor's degree in Information Technology, Computer Science, or a related field.Minimum 5 years of experience in project management, with at least 2 years in telephony or IT infrastructure projects.PMP, PRINCE2, or similar project management certification is preferred.Key Technical Competencies Include: Direct Routing and SBC Configuration: Expertise in configuring Direct Routing with Session Border Controllers (SBCs) to enable PSTN connectivity.Call Management Features: Familiarity with Teams' call management features, including call queues, auto attendants, and voicemail integration.Integration with Existing Systems: Ability to integrate Microsoft Teams with other business applications and systems.Network Readiness Assessment: Experience in conducting network assessments to ensure optimal performance of Teams Telephony, including bandwidth requirements and Qo S configurations.User Provisioning and Licensing: Knowledge of user provisioning processes and Microsoft 365 licensing models specific to Teams Telephony.Collaboration with Managed Service Providers: Capability to work with UAE service providers offering managed services to ensure seamless implementation and ongoing support.Familiarity with SIP (Session Initiation Protocol), call routing, and the Microsoft ecosystem is essential.This role offers a challenging opportunity to leverage your expertise in telephony migration and drive business growth through innovative solutions. If you're passionate about delivering high-quality results and leading cross-functional teams, we encourage you to apply for this exciting opportunity.