Become a Telecommunications Service Specialist

Telecommunications Service Specialist The ideal candidate will have a strong background in customer service and communication skills, with the ability to effectively manage phone calls and handle guest inquiries.Key Responsibilities: Manage incoming phone calls in a professional and friendly manner.Maintain effective communication with hotel staff to ensure smooth service delivery.Handle guest queries in a polite and courteous manner, exceeding their expectations.Greet guests by name upon calling, as per hotel standards.Requirements: A high school diploma or equivalent is required.Prior experience in a customer-facing role is an asset.Strong communication and problem-solving skills are essential.Ability to work well under pressure and maintain a professional demeanor during peak hours.Benefits: Competitive salary and benefits package.Ongoing training and development opportunities.A dynamic and supportive work environment.Other Requirements: Proficiency in using hotel management software and reservation systems.Basic technical knowledge of telecommunications equipment and systems.