Front Office Ambassador

Front Office Ambassador We are looking for an exceptional individual to join our team as a Front Office Ambassador. The successful candidate will be responsible for delivering outstanding customer service, handling inquiries, managing departures, and ensuring seamless guest experiences.About the Role Welcoming guests and creating a positive first impression Managing front desk operations, including check-ins, check-outs, and room assignments Responding promptly to guest inquiries and resolving issues efficiently Maintaining accurate records and ensuring policy compliance Collaborating with departments to provide exceptional guest services The ideal candidate will have excellent communication and interpersonal skills, with a high school diploma or equivalent. Previous experience in a similar role is preferred, but not required.About You High school diploma or equivalent1 year of experience in front office or guest services (preferred)Strong leadership, organizational, communication, and interpersonal skills Proficiency in Opera PMS, English (oral and written), hotel reservation systems, cash handling, and Microsoft Office Flexibility to work weekends and holidays We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.