Front Desk Ambassador

**Job Overview** As a key member of the Front Office team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes. Your attention to detail, strong communication skills, and ability to multitask will be essential in maintaining high levels of service quality. **Responsibilities: ** Deliver personalized service to guests, responding promptly to their queries and resolving any issues that may arise. Process check-ins and check-outs efficiently, handling billing and payment processes accurately. Maintain knowledge of hotel procedures and facilities, ensuring that guests are informed and satisfied with their stay. Cooperate effectively with other departments to ensure smooth operations and maximize guest satisfaction. **Requirements** **Essential Skills & Qualifications: ** Excellent communication and interpersonal skills. Ability to work effectively under pressure and maintain composure in challenging situations. Strong organizational skills and attention to detail. Ability to work night shifts on a rotational basis. **Preferred Qualifications: ** Previous experience in a similar role or within the hospitality industry. Knowledge of hotel operations and procedures. Ability to speak multiple languages (an asset). **What We Offer: ** A competitive salary and benefits package. The opportunity to work with a dynamic and growing company. Ongoing training and development opportunities. **How to Apply: ** If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.