Academic Support Services Leader

Job Title: Academic Support Services Leader About the Position: We are seeking an experienced and dedicated professional to lead our student support services team. The ideal candidate will have a strong background in academic advising, student affairs, and event coordination.The successful candidate will be responsible for managing day-to-day student services, including orientation, advising, and aiding academic, emotional, and logistical challenges. They will work closely with students, faculty, and administrative staff to develop and deliver programs that promote student success and well-being.Key Responsibilities: Administrative Duties: Ensure accurate records of student interactions and outcomes Maintain confidentiality and handle sensitive information Coordinate logistics of events and activities Student Orientation and Integration: Develop and implement effective orientation programs for new students Provide guidance on campus resources and academic expectations Culturally sensitive support to students from diverse backgrounds Advising and Academic Support: Offer academic advising to students regarding policies and resources Identify students in need of academic support and connect them with tutoring and workshops Well-Being and Mental Health Support: Develop and implement student well-being programs focused on mental health and stress management Refer students to counseling or psychological services as needed Crisis Management: Provide immediate support and guidance to students in crisis situations Work with campus resources to coordinate responses to student crises Required Skills and Qualifications: A minimum of bachelor's degree in a relevant field (e.g., Business Administration or Education)5-8 years of experience in student support services, academic advising, or student affairs Strong interpersonal and communication skills Ability to work under pressure and manage multiple tasks simultaneously Compassionate approach to student issues with a strong commitment to student success Proficient in using student management software and office productivity tools Benefits: Competitive salary and compensation package Benefits include health insurance, housing, and transportation allowances Children's school fees allowances subject to coordination of benefits How to Apply: If you are interested in this exciting opportunity, please submit your CV and Cover Letter via email to careers@gsu.ac.ae. Kindly include the position you are applying for in the subject line.We look forward to receiving your application!