Urban Oasis Beverage Manager

A Pool and Bar Supervisor plays a vital role in the success of our urban pool oasis.The supervisor oversees the bar service, ensuring a high-quality efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.Key Responsibilities: Maintain an effective bar service with an emphasis on high-quality efficient service Check that Guest service standards are set implemented and monitored and continuously evaluated Setup of the outlet in accordance with predetermined standards of operation Comply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordingly Demonstrate a perfect knowledge of all beverages served in the bar how beverages are prepared (to recipe) and presented and how Bar personnel are trained to possess this knowledge and the application of it Ensure compliance with and the proper training of Team Members so that all Company Health and Safety and Fire Regulations and procedures are understood and applied Ensure all Team Members are impeccably presented and adhere to the correct uniform standards Deal with sudden staff shortages through absenteeism and report all absences according to Company Attendance Procedures Complete all necessary administration in accordance with Company procedures relating to all staff members Maximise revenue and increase average spend per person through upselling high customer service standards effective training and motivational techniques Requirements for Success: A warm personality attentive and smartly presentable An ability to listen and respond to demanding Guest needs Excellent leadership interpersonal and communication skills including accountability and resilience Beverage knowledge is essential for this role as we seek candidates with a strong understanding of drink preparation presentation and service standards Committed to delivering high levels of customer service Ability to work under pressure Flexibility to respond to a range of different work situations Desirable Qualifications: Customer Service experience in a supervisory capacity Passion for delivering exceptional levels of Guest service A basic level of IT proficiency About Working for Us: We combine contemporary design sophisticated amenities and personalized service. Our guest service is instinctive discreet and enhanced by innovation to provide exceptional travel experiences all over the world.Qualifications: Manager),