Customer Success Manager SevenRooms

Guest Experience Manager We are seeking a highly skilled Guest Experience Manager to join our team. As a key member of our hospitality operations, you will play a critical role in delivering exceptional experiences that drive revenue and repeat business.Job Description: Manage relationships with guests to ensure their needs are met and exceeded.Develop and implement strategies to increase guest loyalty and retention.Analyze data to identify trends and opportunities for growth.Required Skills and Qualifications: 4+ years of experience in customer-facing roles or equivalent.Excellent communication and interpersonal skills.Demonstrated ability to work independently and as part of a team.Benefits: A comprehensive benefits package including medical, dental, and vision coverage.The opportunity to work with a dynamic and growing company.A competitive salary and bonus structure.About Us: We are a leading provider of guest experience solutions, trusted by thousands of hospitality operators worldwide. Our platform powers tens of millions of guest experiences each month across both on- and off-premises settings.What We Offer: The chance to be part of a rapidly growing industry leader.Ongoing training and professional development opportunities.A collaborative and supportive work environment.Our Culture: We value diversity, equity, and inclusion, and are committed to creating a workplace where everyone feels welcome and valued. If you share our passion for delivering exceptional guest experiences, we encourage you to apply.