Help Families Find Reliable Childcare Solutions

Job Title: Senior Customer Support & Administrative Agent We are seeking a highly organized and proactive individual to join our team as a Senior Customer Support & Administrative Agent. As the first point of contact for families and caregivers, you will be responsible for managing Whats App support, verifying profiles, and ensuring smooth daily operations.This role is ideal for someone who loves helping others, solving problems, and wants to grow with a purpose-driven startup changing how families find care in the Middle East.Manage leads and assist with general administrative tasks Keep detailed records and flag or escalate issues when needed Contribute ideas to improve processes and customer experience