Assistant manager iii

Job Description - Assistant Manager III (ASS001255) Job Number: ASS001255 Description ABOUT THE COMPANY AZADEA Group is a premier lifestyle retail company operating over 40 international franchise concepts across fashion, accessories, food and beverage, home furnishings, sporting goods, multimedia, and beauty and cosmetics in the Middle East and Africa, with more than 700 stores in 13 countries. JOB PURPOSE The Assistant Manager supports shop/department managers in daily operations and is prepared to assume the manager's role when required, ensuring the shop maintains and delivers exceptional customer service. RESPONSIBILITIES Supervise shop opening and closing procedures, ensuring compliance with protocols for petty cash, reporting, and operational requirements. Ensure timely delivery of records to the accounting department, adhering to policies and security standards. Ensure store licenses and employee documents are up-to-date and compliant with local regulations. Assign tasks and assist in scheduling staff, ensuring efficient operations. Greet customers and ensure staff provide high-quality service. Report operational issues and address customer complaints promptly, escalating when necessary. Manage inventory for large sites or factories, following procedures to identify and resolve issues. Assist in inventory maintenance, audits, and product ordering to ensure stock levels and product availability. Communicate sales plans and targets, monitor team performance, and advise management on corrective actions. Negotiate with local suppliers and place orders as needed. Assist in recruiting, training, motivating, and evaluating staff to maximize their potential. Specific to Sports Goods: Use social media to promote shop events, respond to wholesale inquiries, and connect with sports clubs. Specific for KIKO: Train staff on product knowledge, makeup techniques, and selling strategies to deliver the KIKO customer experience. Qualifications Language & Technical Skills Fluency in English Proficiency in MS Office Specific Expertise Good product knowledge and understanding of store procedures For Sports Goods Retail: Active participation in sports and knowledge of sporting events; skills in game dynamics, project orientation, athleticism, enthusiasm, collaboration, empathy, entrepreneurial spirit, and responsibility. Education Bachelor's degree in a related field. Experience4-6 years in retail or similar roles At least 2 years in a managerial role Additional Competencies Business insight, customer focus, decision quality, results-driven, talent development, valuing diversity, resilience. Azadea Group is an Equal Employment Employer – all qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or other protected characteristics.#J-18808-Ljbffr