Assistant manager - functional reconciliations

Primary responsibility is daily process execution. If the candidate demonstrates strong people management skills, team leadership responsibilities may be assigned after the probation period. Key Accountabilities We are seeking a highly detail-oriented and results-driven Assistant Manager – Functional Reconciliations to oversee end-to-end reconciliation processes across internal banking systems, general ledger (GL) accounts, Nostro accounts, suspense and sundry accounts, vendor settlements, car billing and ATM suspense accounts. The role demands a strong understanding of core financial concepts and banking expertise. Key responsibilities include supervising and coordinating the integrity of Nostro, GL, and suspense accounts; reviewing all reconciliations to ensure timely resolution of exceptions; and investigating un-reconciled balances. The role requires close collaboration with Finance, Operations, Risk, and both Internal and External Audit teams to resolve reconciliation issues promptly and ensure adherence to audit and regulatory standards. You will also be responsible for management reporting, and the implementation of process improvements to enhance operational efficiency. The ideal candidate will bring expertise in financial systems and controls, and the ability to articulate and configure product-specific reconciliation rules using tools such as FIS Intellimatch ensuring alignment between the GL and appropriate source systems Other Accountabilities Oversee reconciliation and aging analysis of NOSTRO, Dividend, Central Bank, ATM GL, Sundry, and Suspense accounts, ensuring accuracy and timely resolution of outstanding items. Perform end-to-end reconciliation and monitoring of Visa, Master Card, Diners (Issuing & Acquiring) and associated Debit / Credit Card GLs, identifying and resolving discrepancies. Ensure GL accounts are reconciled to appropriate source systems, maintaining financial integrity and supporting compliance with internal controls and audit standards. Identify root causes of transactional discrepancies and recommend solutions, including automation and robotic process enhancements to improve accuracy and efficiency. Lead initiatives to automate manual reconciliations, embedding proactive controls for exception management and operational resilience. Configure and onboard reconciliation processes onto FIS Intellimatch (Data Integrity Manager), maintaining auto-mapping rules and optimizing automated reconciliation flows. Conduct spot checks to monitor reconciliation quality and perform audits to ensure compliance and control effectiveness. Track and escalate unresolved reconciliation issues in a timely manner, ensuring appropriate follow-up and closure. Collaborate with internal stakeholders, including Finance, Operations, Risk, and Audit teams, to resolve issues and support audits through data analysis and documentation. Participate in defining risk assessments, supporting documentation standards, and evidencing reconciliations in line with regulatory and internal policies. Develop detailed, up-to-date process documentation and SOP’s and ensure best practices are followed across all reconciliation activities. Identify key reconciliation KPIs and productivity measures, presenting regular updates and insights to senior management. Work effectively in a fast-paced environment as a self-starter, bringing a problem-solving mindset and strong analytical capabilities to streamline operations. Support the team in achieving successful outcomes across transformation projects, audit reviews, and reduction of unreconciled balances. Build and maintain strong cross-functional relationships to enable smooth reconciliation workflows and issue resolution. Key Interactions FIS Intellimatch Expertise : Strong proficiency in using FIS Intellimatch for reconciliation processes, including the ability to configure, monitor, and troubleshoot reconciliation activities across various accounts and systems. Card Business Knowledge : In-depth understanding of Visa, Master Card, and Diners (Issuing & Acquiring), including Debit / Credit Card GL reconciliation, card payment systems, and related financial processes. Strong Reconciliation Expertise : In-depth understanding of financial reconciliation processes, including suspense accounts, exception handling, and account substantiation. Process Automation & Optimization : Experience in automating manual reconciliation processes and implementing solutions to enhance operational efficiency and control. Analytical Thinking : Ability to investigate discrepancies, identify root causes, and implement corrective actions with accuracy and attention to detail. Risk & Control Awareness : Strong grasp of internal controls, risk identification, and audit compliance within reconciliation functions. Cross-Functional Collaboration : Ability to build and maintain effective relationships with internal stakeholders, including Finance, Operations Risk, and Audit teams, to resolve issues and ensure seamless process execution. Communication Skills : Strong written and verbal communication skills, with the ability to articulate complex reconciliation issues to senior management and internal / external auditors. Time Management & Prioritization : Ability to manage multiple tasks and meet deadlines in a fast-paced environment while maintaining high levels of accuracy and attention to detail. Key interactions : Branches, Cards Product Team, Operations Risk, Call Centre, Vault Unit, RTB cards, ATM channels, IT, Corporate Banking, Cards marketing and HR etc. Required Qualifications : Bachelor’s degree in commerce or Banking. Required Experience : Minimum 8+ years of experience in Banking Operations with specialization in reconciliation of Banking Retail products, ATM reconciliations and suspense accounts proofing. Knowledge, & Other skills : Knowledge of Nostro, Schemes and ATM settlement reconciliation process. Proficiency in written and spoken English. Ability to interact with internal and external stakeholders Strong Focus with business process improvement Ability to effectively prioritize workloads & process deadlines. Demonstrate ownership & accountability for the deliverables Display high level of integrity with open and honest interactions Previous Exposure to FIS Data Integrity Manager (formerly Known as Intelli Match) preferred#J-18808-Ljbffr