Assistant butler

Join to apply for the Assistant Butlerrole at Raffles Hotels & Resorts 1 day ago Be among the first 25 applicants Join to apply for the Assistant Butlerrole at Raffles Hotels & Resorts Get AI-powered advice on this job and more exclusive features. Company Description#Be Limitless We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESSJob Description Job Purpose: To assist in delivering a personalized, refined, and anticipatory butler service to Raffles Doha's distinguished guests. The Assistant Butler plays a crucial role in creating a seamless, luxurious guest journey by attending to their needs with discretion, precision, and grace.Key Responsibilities️Guest Service & Experience Deliver a warm, elegant, and anticipatory welcome and farewell to guests. Handle in-room check-ins/check-outs, packing/unpacking, and valet services. Ensure guest preferences, special requests, and VIP setups are executed flawlessly. Provide discreet and efficient service, maintaining the highest level of confidentiality and guest privacy. Coordinate with other departments (Housekeeping, In-Room Dining, Spa, Concierge) to ensure a seamless guest experience.Daily Butler Operations Conduct room inspections prior to guest arrivals and after departures. Restock and maintain the guest’s personal amenities, minibar, and stationary as per standards. Handle guest laundry, pressing, and shoe-shining requests with care. Maintain accurate guest profiles and preferences using the property management system.Administrative & Coordination Duties Liaise with the Head Butler to ensure proper guest assignment and workload distribution. Prepare daily reports on guest preferences, feedback, and special occasions. Ensure guest histories are accurately maintained and communicated across teams.????Professionalism & Grooming Maintain impeccable grooming, etiquette, and uniform standards at all times. Be a true Raffles ambassador, embodying the service philosophy: “We are ladies and gentlemen serving ladies and gentlemen.” Continuously update service knowledge and skills through on-the-job training and learning modules.Qualifications Qualifications & Requirements: Experience in a luxury hotel or private residence in a guest-facing role (Butler, Concierge, VIP Host, etc.) Fluency in English; additional languages (French, Arabic, Russian, etc.) are an asset Strong attention to detail, poise, and an intuitive approach to service Knowledge of luxury etiquette, service protocol, and handling high-profile/VIP guests Ability to work flexible hours, including evenings, weekends, and public holidays Familiarity with Forbes 5-Star service standards is a strong plus Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Raffles Hotels & Resorts by 2x Sign in to set job alerts for “Butler” roles.Guest Experience Expert- Russian Speaker Guest Experience Expert - Butler (Arabic Speaker - Female)We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr