Lead engineer - fleet management

Do you enjoy being part of a successful team? Would you like to be part of our Turbomachinery Process Solutions Product Line? Join our team! Industry Energy Technology (IET), part of Baker Hughes Company, operates across 120 countries and serves the entire energy value chain and industrial sector. We have an extensive portfolio of rotating equipment, process flow, transmission technology, and lifecycle services. Our mechanical engineering team uses cutting-edge technology to design gas and steam turbines, compressors, and expanders. Partner with the best As a Lead Engineer - Fleet Management, your responsibilities will include: Responding to customer requests for technical issue resolution, using technical product knowledge and analytical skills while adhering to engineering standards and procedures. Escalate issues as needed, acting as a liaison between field and design engineering to drive technical resolutions and corrective actions. Establishing and maintaining relationships with customers to understand and address their technical issues and requirements promptly. Leading root cause analysis/investigation activities for product technical issues. Interface with Product Service, System, and Design Engineering teams, providing technical leadership to support project resolution of customer issues. Preparing technical presentations for Baker Hughes leaders and customers to communicate significant issues or developments. Traveling to customer locations to support technical review meetings, support outages, and assist commercial teams with technical support for sales and proposals. Providing engineering oversight during planned outages to meet reliability and availability goals. Partnering with Design Engineering and external/internal suppliers to facilitate logistical implementation of fleet program solutions. Fuel your passion To be successful in this role, you will: Hold a bachelor’s degree in Mechanical, Aeronautical, Electrical, Electronics engineering or equivalent. Have 10-15 years of experience in design engineering, operation, maintenance, and troubleshooting of heavy-duty gas turbines and auxiliaries. Possess strong knowledge of heavy-duty gas turbines and auxiliaries. Be willing to travel 20-25% on short notice. Be available to work during weekends for emergency support. Desired Characteristics Experience in a matrix leadership environment. Experience in design engineering or field maintenance/customer service roles. Effective communication skills for technical and non-technical audiences. Ability to work well with teams and communicate requirements clearly. Experience working in a global, matrix organization with sound decision-making skills. Leadership qualities to pursue correct engineering actions under adverse conditions. Self-starter with strong technical and analytical skills. Proficiency in engineering tools and systems. Excellent oral and written communication skills. Strong interpersonal and leadership skills. Fluent in English; Arabic speaking is preferred. Work in a way that works for you We offer flexible working patterns, including flexible hours to help you work when you're most productive. Working with us Our people are at the heart of what we do. We invest in their health, well-being, training, and leadership development. Working for you We offer a rewarding package including work-life balance policies, private medical care, life insurance, financial programs, and other benefits. About Us: We are an energy technology company providing solutions worldwide. Our innovative technologies are making energy safer, cleaner, and more efficient. Join Us: If you want to make a difference and be part of a progressive company, join us! Baker Hughes is an Equal Opportunity Employer, making employment decisions without regard to protected characteristics.#J-18808-Ljbffr