Operations Manager

Organisation: Hamilton Aquatics Swimming and Training Contract Type: Permanent Qualifications: Teaching Swimming: SEQ Level 2 Teaching Swimming Qualification or ASA Level 2 Award in Teaching Aquatics (QCF) Working Hours: Full time Location: Doha, Qatar Salary: £38,000 - 43,000 GBP per annum (dependent on exchange rate) tax free Closing Date: 10th July 2025 23: 59 Job Reference: OM-Sept25 Looking for a leadership role that combines strategic thinking with operational excellence in aquatics? Hamilton Aquatics Swimming and Training in Qatar is hiring an experienced and driven Swimming Operations Manager to lead and oversee our programmes across Doha. In this role, you will be responsible for the smooth and efficient running of all operational programmes in Qatar. You’ll manage and support a diverse team of Site Leaders, Swimming Teachers, Squad Coaches, and Lifeguards, ensuring exceptional service delivery and safety standards across all our facilities. If you are a proactive leader with a strong background in swim operations, and you’re passionate about making a difference in the aquatics industry, we want to hear from you! Interviews: Ongoing Start Date: September 2025 Key Objectives: Manage the overall swimming operations at all sites to ensure that safety and quality are delivered as per company expectations Achieve operational and financial targets for the region as per the strategy Ensure staff training is completed monthly, and all staff remain compliant Oversee and approve all lesson timetables to ensure pool space and staffing are optimised Work alongside the Head of Operations to seek new business development Produce operational reports and attend management meetings when required Interview, identify and induct new staff recruits Meet with key stakeholders and negotiate contract renewals Work alongside the marketing team to ensure all operations are promoted strongly Perform regular site visits to assess and record the quality of operations Help set up and deliver Hamilton Aquatics competitions in the region Oversee the implementation of health and safety rules and aspects and ensure proper procedures are in place for staff compliance, poolquality and sites' handover Oversee health and safety and child protection incidents when required Ensure company policies and procedures are adhered to Embrace and represent company values and standards of excellence Set of Required Skills, Knowledge and Behaviours Desired Qualifications: Minimum Swim England Qualifications Level 2Teaching Swimming Qualification Desired Experience: Minimum 3 years’ experience in swim teaching Minimum 3 years’ experience in a similar role within the region Proven track record in managing teams Job-Specific Knowledge and Skills: Public speaking IT skills, including using a customer relationship management (CRM) system Customer service and relationship management skills Time management Maintaining confidentiality Confidence and ability to develop relationships Problem solving andconflict resolution What we offer: A tax-free salary of £ 38,000 – 43,000 per annum Private medical insurance and end-of-service benefits. Access to lifestyle discounts. How to apply If you are ready to lead operations and make a meaningful impact with Hamilton Aquatics in Qatar, please submit your application using the apply button. Ensure your CV, cover letter, and relevant qualification certificates are attached. This vacancy may require the following qualifications: Teaching Swimming: SEQ Level 2 Teaching Swimming Qualification or ASA Level 2 Award in Teaching Aquatics (QCF)#J-18808-Ljbffr