Room Service Order Taker

Company Description Founded in 1933 in Portugal, Tivoli Hotels & Resorts has built and maintained a distinct charismatic character and elegant personality in all its properties. From cosmopolitan hideaways to seaside paradises and a growing global portfolio, Tivoli curates exceptional services and experiences for its cherished guests. **Job Description**: As a Room Service Order Taker, you would be responsible for answering all telephones, dispatches via 2-way communication system and generates computerized reports to ensure department compliance with service standards. To serve the needs of the business, our guests and our team members by successfully delivering the in-room dining service of the hotel. Your key duties and responsibilities are to ensure that the in-room dining service is delivered in line with the brand service standards and to ensure maximum guest satisfaction at all time, creating memorable guest experiences while serving food and beverage items to our guests. **Qualifications**: - College Diploma In Hotel Management Or Related Field - Previous Experience In A Food & Beverage/Restaurant Role - Passion For Teamwork - Eye For Detail To Achieve Operational Excellence - Excellent Guest Service Skills