Transcon Agent

Ensure timely and accurate movement of freight and information while providing an exceptional customer service within the TRANSCON Department. KEY RESPONSIBILITIES: Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace TRANSCON Files and reporting Use export TRANSCON Workflow on daily basis Ensure accurate and timely client and vendors billing. Ensure delivery of freight and timely clearance when applicable Interact with our customers in arranging their TRANSCON shipments meeting customer service standards. Contribute to maintain good relationships with suppliers Meet compliance at all times to regulations internal and external in accordance with government regulations. Understand department process flow and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the DLSOPs Meet KPI standards in accordance with the Companys procedures Network communications timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. Adhere to the companys 10 cultural attributes: Appearance Attitude Confidence Curiosity Excellence Integrity Pride Resolute Sense of Humor and Visionary. Qualifications : 1 year experience. Global Logistics Industry knowledge. Additional Information : Expeditors offers excellent benefits Paid Vacation Holiday Sick Time Health Plan: Medical Life Insurance Employee Stock Purchase Plan Training and Personnel Development Program Growth opportunities within the company Employee Referral Program Bonus Remote Work : No Employment Type : Full-time #J-18808-Ljbffr