ERP System Analyst

This position analyzes end-user requirements, responds to and resolves more complex end-user requests/issues, participates in end-user support and training activities, acts in the role of analyst to define/refine business processes and support end-user reporting needs. Requirements: Bachelor's degree in computer science, information technology, or a related field. Minimum of 3-5 years of experience as a system analyst or in a related role, with a proven track record of successfully analyzing and implementing complex systems. Proven ability to analyze and implement complex systems and solutions. Serve as the ERP subject matter expert, understanding detailed system functionality. Strong written and verbal communication skills, including technical writing. Demonstrated ability to actively listen, distill problems or needs, and translate them into requirements that can be turned into solutions. Responsibilities include but are not limited to: Partnering with key stakeholders to analyze business processes and customer needs. Assessing the impact of patches and bug fixes on customizations. Researching new releases/updates to optimize business processes. Performing fit/gap analysis and assisting functional owners in developing functional specifications. Collaborating with functional owners to create business workflows and identify solutions. Working with technical developers to provide support, reports, queries, and workflows. Coordinating troubleshooting, functional testing, defect tracking, and resolution efforts. Developing and maintaining documentation on requirements, specifications, testing procedures, and configurations. Monitoring ongoing operations and performing performance tuning and troubleshooting. Supporting deployment to production environments. Analyzing and creating process models, including context flow diagrams, use case diagrams, activity diagrams, and workflows. Defining technical architecture and creating data mapping documents. Gathering requirements through elicitation meetings. Performing root cause analysis, identifying bottlenecks, and recommending solutions. Participating in process re-engineering and continuous improvement initiatives. Additional Information: Company Industry: IT - Software Services Department / Functional Area: ERP, CRM (IT Software) Keywords: ERP System Analyst Disclaimer: Naukrigulf.com is a platform connecting jobseekers and employers. Applicants should verify employer credentials independently. We do not endorse requests for money or sharing personal/bank details. For security advice, visit our website. Report any fraud to #J-18808-Ljbffr