Air Operation Executive

Receive pre-alerts/routing orders/bookings from customers. Monitor ATA/ETA with airlines/forwarders/DNATA and ensure freight has arrived as per schedule. Coordinate with clients regarding freight clearance instructions. Coordinate with the origin station/Customer support for any discrepancies on shipping documents. Ensure online Bill Of Entries are processed on time. Ensure import arrival notices are dispatched to clients well in advance. Coordinate with transporter to ensure that the cargo is delivered. Prepare and follow up on all documents. Follow up with the customers' network for the original documents. Inform customers of shipment status. Coordinate with clearance team for collection of delivery orders from Airlines/Dnata. Coordinate with Transport Department/Vendors for delivery of shipments/proof of delivery. Relay information to origin offices if shipment is not cleared within 2 days. Coordinate with third parties, sales, and finance to meet operational requirements. Resolve issues regarding cargo shortage, damage, or claims. Receive cash/cheque from customers regarding clearance shipment/delivery order collection and account the same to Finance. Invoicing Ensure accurate invoicing is done on a timely/daily basis and all supporting documents are attached with the invoices, as per the client requirements. Ensure billing/ICB is 100% accurate. Ensure timely resolution of any discrepancies in invoicing. Job Type: Full-time Ability to commute/relocate: Dubai: Reliably commute or planning to relocate before starting work (Required) #J-18808-Ljbffr