Customer Coordinator

Your Role & Responsibilities Client Coordination: Be the main contact for clients, ensuring seamless communication between them and our studio team. Studio Readiness: Oversee inventory, set up equipment, and prepare the studio to create the perfect atmosphere for every session. Appointment Management: Schedule and manage bookings efficiently to optimize the studio's workflow. Payment Handling: Process transactions, issue invoices, and ensure smooth payment operations. Customer Engagement: Provide proactive assistance, answer inquiries, and ensure clients feel welcomed and valued. Problem-Solving: Address and resolve any client concerns with professionalism and care. Photography Support: Assist photographers in managing client interactions during sessions. Who We’re Looking For Experience in Customer Service: At least 1 year in a client-facing role, ideally in hospitality or retail. Fluent in English: Excellent verbal and written communication skills. Detail-Oriented: Strong typing skills and accuracy in administrative tasks. Tech-Savvy: Comfortable using booking systems and handling digital processes. Highly Organized: Ability to multitask and manage time efficiently. Team Player: Flexible with scheduling, including weekends and holidays. What We Offer Career Growth: Opportunities to develop and grow in a dynamic, expanding company. Creative Work Environment: A supportive, team-oriented culture where your contributions matter. Visa & Medical Insurance: Provided by the company. #J-18808-Ljbffr