Customer Service Representative – Call Center

Answer incoming calls and respond to customer queries promptly and professionally Make outbound calls to follow up on customer inquiries or provide information Resolve customer issues efficiently, escalating complex cases when necessary Meet performance metrics such as call quality, response time, and customer satisfaction Stay updated with company products, services, and policies Desired Candidate Profile Strong interpersonal and problem-solving abilities Ability to work in a fast-paced environment and handle pressure High school diploma or equivalent; bachelor's degree is an advantage Must be currently in the UAE Competitive salary and performance-based incentives Health insurance and annual leave benefits Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at #J-18808-Ljbffr