Customer Service Executive

Join to apply for the Customer Service Executive role at KILONEWTONS Continue with Google Continue with Google Join to apply for the Customer Service Executive role at KILONEWTONS Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google About KILONEWTONSKILONEWTONS is a leading technology solutions provider committed to delivering exceptional customer experiences. We're expanding our Dubai-based customer support team to maintain our gold-standard service. Customer Service Executive Opportunity We're looking for a customer-focused professional to be the frontline ambassador for our brand, ensuring seamless client interactions across multiple channels. Key Responsibilities Handle Job Description Job Title: Customer Service Executive Company: KILONEWTONSLocation: Dubai, UAEJob Type: Full-time Website: About KILONEWTONSKILONEWTONS is a leading technology solutions provider committed to delivering exceptional customer experiences. We're expanding our Dubai-based customer support team to maintain our gold-standard service. Customer Service Executive Opportunity We're looking for a customer-focused professional to be the frontline ambassador for our brand, ensuring seamless client interactions across multiple channels. Key Responsibilities Handle inbound/outbound customer communications (calls, emails, live chat)Resolve customer inquiries and technical issues efficiently Maintain CRM records (Zendesk/Salesforce) with 100% accuracy Process orders, returns, and service requests Gather and report customer feedback to relevant teams Achieve KPIs for response time and satisfaction ratings Upsell additional services/products when appropriate Requirements️ Education: High school diploma (Bachelor's preferred)️ Experience2+ years in customer service (tech industry a plus) UAE/GCC experience preferred ️ Technical Skills: CRM software proficiency Microsoft Office/Google Workspace Basic troubleshooting skills ️ Soft Skills: Exceptional communication (verbal/written) Patience and problem-solving abilities Fluent English + Arabic (preferred) Why Join Us? Competitive salary + performance bonuses Comprehensive health insurance Visa sponsorship + annual flight allowance Ongoing training & development Modern office in prime Dubai location Career growth opportunities How To Apply Passionate about customer satisfaction? Submit: Updated CV Brief cover letter explaining your service philosophy Email with subject: "Customer Service Executive Application - (Your Name)" Location: Dubai, UAE

Learn more: (wp_code id="1")Job Details Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: Job Function: Customer Service Company Industry/Sector: Construction What We Offer About The Company KILONEWTONS ( founded by Sameer Ahmed, is a Project Management and Multi-Disciplined Engineering company offering services to the industrial sector. Our team has experience with all aspects of Project Management, Engineering, and Designing.Culture and Values: KILONEWTONS believe that people are our greatest strength, bound by ours and Engie Impact’s vision to enable a sustainable world where people, organizations and the environment thrive.We are passionate about making our company and the world a better place; responsible in working with commitment and accountability; collaborative with our colleagues and clients, and agile enough to work in a dynamic, changing industry.The wide-ranging expertise of our diverse team fuels the innovation that places us on the leading edge of the energy and consulting industry.Moreover we nurture our company culture through training, mentoring and professional development that encourages all employees to thrive.Employees will embody the values and culture of the company internally and externally hence drive high performance in a rapidly evolving business and industry.Engage with colleagues in a equally important manner that connects employees with the company’s purpose, demonstrates alignment with company values, and embeds company culture.Act in an ethical manner and follow the principles of the Ethics Charter and Ethics in Practice Guidelines of the Group.Equality and diversity in a company are proof of a positive work environment and effective people management.All employees and applicants must be given equal opportunities, regardless of their age, race, gender, religion, or sexual orientation.Report Similar Jobs Process Engineer KILONEWTONSSocial Media Manager KILONEWTONSCustomer Success Manager KILONEWTONSService Coordinator KILONEWTONSReal Estate Consultant KILONEWTONSProduct Designer KILONEWTONSDisclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Construction Referrals increase your chances of interviewing at KILONEWTONS by 2x Get notified about new Customer Service Executive jobs in Dubai, Dubai, United Arab Emirates . Guest Relations Executive - F&B Service (Iliana Pool Club)- Jumeirah Marsa Al Arab Guest Relations Executive (seasonal) - F&B Service - Jumeirah Burj Al Arab Customer Service Executive (1-Year Contract) Customer Care Support (Internship)- Dubai, UAE Dubai, Dubai, United Arab Emirates 23 hours ago Administrative & Customer Service Executive Customer Service Representative/ Call Center Representative- Emiratisation Patient Relations Executive - Arabic or Tagalog Speaking - Jumeirah Village Circle, Dubai Customer Support Executive (Chat and Voice) We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr